FAQs

Hess Roofing

  • What is the process when working with insurance companies?

    At Hess Roofing, we handle the entire insurance process for you. Our team will document all damage, assist with claim filing, meet with your insurance adjuster, and follow up to ensure proper payment. We're proud to offer full file insurance handling so you don't have to worry about managing complex paperwork during an already stressful time.
  • What is the process for getting the process started?

    Starting with Hess Roofing is straightforward. Simply reach out to us, and we'll schedule a complimentary roof inspection. During this visit, we'll discuss your specific needs and goals, then provide clear repair or replacement options. Our free inspections and quick, no-obligation estimates make it easy to begin protecting your home.
  • Do you offer warranties on your roofing work?

    Absolutely. We stand behind our craftsmanship with a comprehensive 3-year workmanship warranty. Additionally, the Owens Corning shingles we install come with a lifetime manufacturer warranty. This dual protection ensures your investment is secured for years to come.
  • How long does a typical roof take?

    Most of our roof replacements or installations are completed within 1-2 days. The exact timeline may vary depending on your roof's size, your material choices, and current weather conditions. We work efficiently to minimize disruption to your daily life.
  • How can I maintain the lifespan of my roof?

    To maximize your roof's longevity, we recommend ensuring proper attic ventilation, regularly cleaning your gutters, trimming branches that hang over your roof, and scheduling annual professional inspections, especially after severe storms. Industry data shows that nearly 31% of homeowners have invested in roof maintenance projects over the past three years, highlighting how proactive care significantly protects your investment.