FAQs

As professional roofers, we will manage the full insurance process for you. We begin by documenting and observing the damage, help you file the claim, coordinate and schedule a meeting with the adjuster, and follow up to ensure your insurance pays appropriately. Hess Roofing advertises “full file insurance handling” so you don’t have to deal with the paperwork yourself.

To get started with our roofers, simply contact us. We will schedule a free inspection, discuss your needs and goals, and provide you with clear options for repair or replacement. Hess Roofing offers free inspections and fast, no-obligation estimates to kick off the process.

Yes! Our roofers back their work with a 3-year craftsmanship (workmanship) warranty, plus a lifetime manufacturer (Owens Corning) warranty on the shingles. Hess Roofing prominently lists this warranty structure as part of their service offerings.

For most jobs, our roofers complete a full roof replacement or installation in 1 to 2 days, though the exact timeline can vary depending on the size of the roof, the materials selected, and prevailing weather conditions.

To help your roof last as long as possible, work with our roofers to ensure proper attic ventilation, keep gutters clean and functioning, trim overhanging branches, and schedule regular inspections (ideally annually or after major storms). According to This Old House, over the past 3 years, nearly 31% of homeowners have pursued roof renovation, repair, or maintenance projects, which shows the importance of proactive upkeep to protect your investment.